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Noticeboard

Staff Changes, please read our latest Newsletter Staff Changes Summer 2018

Healthcare Navigators - The new way to be seen:

From October 2018, you may notice a change when you ask for an appointment. You may now speak to a 'Healthcare Navigator' who is trained to offer you an appointment with the most appropriate person depending on your need and urgency.

They may ask you a couple of questions in order to navigate you to the person best suited to help you. The Healthcare Navigator is not being nosey, nor will they make any clinical decisions, they have been trained to help you get the most appropriate care, from the most appropriate person.
Healthcare Navigators, like all members of the team, are bound by the same confidentiality rules.
Thank you for your support.

 

National Data Opt-Out

Your Data Matters to the NHS


In May 2018, the strict rules about how this data can and cannot be used were strengthened. The NHS is committed to keeping patient information safe and always being clear about how it is used.


How your data is used



Your health and care information is used to improve your individual care. It is also used


to help us research new treatments, decide where to put GP clinics and plan for the


number of doctors and nurses in your local hospital. Wherever possible we try to use


data that does not identify you, but sometimes it is necessary to use your


confidential patient information.



What is confidential patient information?



Confidential patient information identifies you and says something about your health,


care or treatment. You would expect this information to be kept private. Information


that only identifies you, like your name and address, is not considered confidential


patient information and may still be used: for example, to contact you if your GP


practice is merging with another.



Who can use your confidential patient



It is used by the NHS, local authorities, university and hospital researchers, medical


colleges and pharmaceutical companies researching new treatments.



Making your data opt-out choice



You can choose to opt out of sharing your confidential patient information for research


and planning. There may still be times when your confidential patient information is


used: for example, during an epidemic where there might be a risk to you or to


other people’s health. You can also still consent to take part in a specific


research project.



Will choosing this opt-out affect your care and treatment?



No, your confidential patient information will still be used for your individual care.


Choosing to opt out will not affect your care and treatment. You will still be invited


for screening services, such as screenings for bowel cancer.



What should you do next?



You do not need to do anything if you are happy about how your confidential patient


information is used. If you do not want your confidential patient information to be used for


research and planning, you can choose to opt out securely online or through


a telephone service. You can change your choice at any time by visiting  


nhs.uk/your-nhs-data-matters or telephone 0300 303 5678


 



 
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