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Noticeboard

Healthcare Navigators - The new way to be seen:

From October 2018, you may have noticed a change when you ask for an appointment. You may now speak to a 'Healthcare Navigator' who is trained to offer you an appointment with the most appropriate person depending on your need and urgency.

They may ask you a couple of questions in order to navigate you to the person best suited to help you. The Healthcare Navigator is not being nosey, nor will they make any clinical decisions, they have been trained to help you get the most appropriate care, from the most appropriate person.
Healthcare Navigators, like all members of the team, are bound by the same confidentiality rules.
Thank you for your support.

 

Healthy Minds Wellbeing Hub/Counselling

Healthy Minds Wellbeing Hub


What is the WWB Hub?   


Worcestershire Wellbeing Hub is an information and signposting service for people over the age of 16 who are experiencing low mood, anxiety or stress, and feel that they would benefit from support from local community providers.  


What are the benefits?    


The Wellbeing Hub is the community wellbeing element of the Worcestershire Healthy Minds service providing timely access to community and voluntary sector services; working alongside the Single Point of Access as part of the Enhanced Primary Care Mental Health Service.


 Our Wellbeing Assistants are here to:



  • Provide information and signposting for wellbeing services provided by the voluntary sector across Worcestershire.

  • Take bookings for the Community Wellbeing Programmes such as Moodmaster and Peer Support.

  • Redirect people to self-help resources.


Who can we help? 


 


We can help anyone in Worcestershire over the age of 16 experiencing low level common mental health problems which cause some disruption to everyday life.  The Worcestershire Wellbeing Hub can be contacted via self referral, GPs or other professionals, family carers, or anyone seeking information about community wellbeing services in the county. 


 


What happens when you contact us?


The hub is open Monday to Friday 9am to 5pm. When you call or email us, we will aim to answer your call directly and provide a response within 48 hours.  


How can you access the WWB Hub?    


You can contact us by calling:  


01905 766124


Emailing:


WHCNHS.wellbeinghub@nhs.net


Or access the Wellbeing Hub Directory online at:
www.hacw.nhs.uk/wellbeinghub




Kooth


Kooth.com is a free, safe, confidential counselling service for 11 to 19 year olds offering advice and online support. 


Website: www.kooth.com


Reach4Wellbeing


The Reach4Wellbeing Team is part of the Starting Well Service in Worcestershire. We promote and support emotional wellbeing for children and young people aged 5-19 years old.


Website: www.hacw.nhs.uk


Relate Worcestershire


If you’ve got stuff going on at home or at school, it can be tough trying to figure it out by yourself. Children and Young People’s Counselling can help you talk over any difficult issues and think about what you’d like to do.


Website: www.relate.org.uk


Telephone: 01905 28051


Samaritans


Samaritans offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. You don’t have to be suicidal. Call Samaritans free, 24 hours a day 365 days a year.


Telephone: 116 123


Website: www.samaritans.org


Email: jo@samaritans.org


Rethink


Rethink provide expert, accredited advice and information to everyone affected by mental health problems.


Telephone: 0300 5000 927


Website: www.rethink.org


Email: info@rethink.org


Mind


Mind provide advice and support to empower anyone experiencing a mental health problem. They campaign to improve services, raise awareness and promote understanding.


Telephone: 0300 123 3393


Website: www.mind.org.uk


 




 
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